PCS TRUE Values

Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be.

Our guiding principles

Having easily understood and universally applicable values is crucial because they are a foundational guide for decision-making – providing a clear framework for all colleagues, ensuring consistency and alignment with the company’s goals across diverse teams and geographies.

Our TRUE Values are a vital navigational tool for PCS, steering our actions and strategies as we work towards our vision and mission. They help create a unified culture, fostering a sense of purpose and direction among colleagues and ensuring that every decision aligns with our core principles. 

Inspired by our TRUE Values, we’ve developed a set of commitments we all sign up for when joining PCS. Alongside those values, this alignment is essential for maintaining our brand’s integrity and achieving our long-term objectives.

  • Trust

    Honesty, consistency and excellence.

    Built and maintained through transparency and communication.

  • Respect

    People, planet and purpose.

    The starting point and ongoing position for all our interaction and impact.

  • Unity

    Inclusive, diverse and together.

    One team working for the betterment of each other and the environment.

  • Empowerment

    Dynamic, driven and agile.

    Providing the tools and skills to do more and achieve great things.

Discover our PCS commitments

Starting with safety, respect, honesty and openness – capturing our commitment to leave things better than we found them and our universal promise that we’ll do the right things in the right way – the PCS way.

  • Safety first
    01

    Safety first

    We always prioritise safety.

  • Honesty
    02

    Honesty

    We are open, honest and speak up confidently.

  • Respect
    03

    Respect

    We respect our colleagues, customers and communities.

  • Better than before
    04

    Better than before

    We always make people and places the very best they can be.

  • Environment
    05

    Environment

    We protect the environment and act sustainably.

  • Together
    06

    Together

    We work together to help each other, leaving no one behind.

  • Listen & Learn
    07

    Listen & Learn

    We listen, learn, improve and get better.

  • Inclusivity
    08

    Inclusivity

    We are inclusive, and we celebrate diversity.

  • Promises
    09

    Promises

    We deliver on our promises and we honour our commitments.

  • The PCS Way
    10

    The PCS Way

    We do the right things in the right way.

“Our values are in place to give our colleagues and customers an understanding of who we are and what we expect by way of behaviour and approach. They can help us in our decision making and will help towards us becoming the best operator in the business.”

avatar

Val Dale

Group Chief People Officer

Values: Customer alignment

Find out how we’ve aligned with our customers’ values

Share our values?

Would you like to join a team and work alongside colleagues who share your values and work ethic?

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Globally shared values

Our business may be global, but our TRUE Values remain the same. Discover our locations.

Global Locations

PCS insights, news and updates

The latest insights and updates from the team at PCS.