OCS Philippines Launches Digital Contract Management Platform

A platform built in Indonesia is now helping colleagues in the Philippines manage contracts faster, more accurately, and with greater visibility for customers. The Customer Contract Management System (CCMS), originally developed by OCS Indonesia, has been adopted and localised by OCS Philippines, replacing manual and paper-based processes with a single digital workflow.

The rollout brings the full contract lifecycle; drafting, review, approval, execution, and storage, into one connected system, and reflects how teams across the OCS Group share proven practices to better serve their local markets.

OCS Philippines and OCS Indonesia collaborate for Contract Management Training on 24 June.

Built in Indonesia, localised in the Philippines

CCMS was originally developed by OCS Indonesia and adapted to fit the local market. Legal, IT, and Finance colleagues in Indonesia worked alongside the Philippine team throughout, sharing technical guidance and lessons learned from their own rollout.

It is a practical example of the TRUE Values in action; our colleagues across countries working towards a shared goal of improving how OCS serves its customers.

The people behind the rollout

The rollout brought together colleagues from both countries. Phil Carter, Managing Director of OCS Philippines, and Andi Saputra, Chief Financial Officer of OCS Indonesia, led the initiative across the Group.

On the ground in the Philippines, the Legal Team drove implementation, with Kris Guanzon, Chief Legal Counsel, and Atty. Franzel Reanshield Alafriz, Junior Legal Counsel, guiding the team through user acceptance testing, training, and go-live; all completed on schedule.